Poll Site Locator Feedback Form
Note: This form is for informational purposes only. Please do not expect a reply.
* indicates a required field
* Were you using the poll site locator? Yes No If no, please submit your feedback using the standard Board of Elections Site Feedback form.
* If yes, describe the problem including the exact wording of any error messages that you received.
* Enter exact address which caused the problem.
Troubleshooting
Javascript Enabled: To ensure that some Web pages and/or applications function properly, you may need Javascipt "enabled" in your browser. By default Javascript is enabled in major browsers, but if you are unsure and get a message asking that Javascript be enabled, follow these steps: In Netscape, click Edit > Preferences from the "Catagory" box, click "Advanced" on the right you will see a number of options including Enable Javascript - be sure this is checked ("x").
In Internet Explorer, click Tools > Internet Options - Then choose the Security tab. Choose Internet as the zone for which you want to change security and then click the Custom Level button at the bottom of the window. The options for enabling/disabling Javascript will be near the end of the list of options. (return to form)
Cookies Enabled: To ensure that some Web pages and/or applications function properly, you may need cookies "enabled" in your browser. By default cookies are enabled in major browsers, but if you are unsure and get a message asking that cookies be enabled, follow these steps: In Netscape, click Edit > Preferences from the "Catagory" box, click "Advanced" on the right you will see a number of options in a cookie box, including Accept Cookies, Accept Only Cookies That Get Sent Back to their Originating Server, Disable and "Warn Me Before Accepting Cookies" - it is preferable to select "Warn Before Accepting" and "Accept Only Cookies That Get Sent Back to their Originating Server."
In Internet Explorer, click Tools > Internet Options - then choose the Security tab. Choose Internet as the zone for which you want to change security and then click the Custom Level button at the bottom of the window. It is preferable to select "Accept Cookies" and "Accept Session Cookies." (return to form)
Browser: NYC.gov develops their pages and applications for IE 4+ and Netscape 4.7+ as a benchmark. If you are using a version earlier than those mentioned or an alternative browser, you may need to install or upgrade to the most recent version of Internet Explorer or Netscape. (return to form)
Personal Firewalls: A personal firewall is an application used to protect Internet-connected computers from intruders. Personal firewalls are typically used with "always-on" connections such as DSL or cable modems. While sometimes a neccessary component of a safe computer environment, personal firewalls may interfere with accessing some online applications. (return to form)
Blocking Software: Blocking or filtering software routes all of the data going to and from your computer through a proxy server (installed on your computer). The proxy server filters out requests to download data from ad servers. However, it may also modify HTML pages, removing JavaScript that appears to be used for advertising purposes - in doing so, some applications on NYC.gov may fail to function properly. (return to form)
URL: The address of a page on the World Wide Web. A URL follows these formats: "http://www.nyc.gov/html/hhc/html/whatsnew.html" or "http://home.nyc.gov/portal/index.jsp?pageID=nyc_home." The URL of any page can be found in Netscape in the "Netsite" bar, and in Internet Explorer in the "Address" bar. (return to form)
Error Message: Typically, when certain errors occur, an "error message" will be displayed in a new page or in a pop-up window - one of the more common messages, for example is "file not found." (return to form)
